Inside Sales Associate

Pinarello US Inc.

Charlotte, NC, USA

Full time

Sales

Aug 30

Pinarello US seeks a full-time Inside Sales Associate to support Sales Managers and increase productivity to our internal and external stakeholders. This position will interface daily with dealers, sales reps, consumers, and coworkers in the USA, as an integral function of our business operations. The candidate needs to be detail-orientated, timely, motivated, knowledgeable about bikes, and customer-centric. The Sales Associate will be expected to interface with Pinarello's various tools and systems, predominately performed on a computer or phone.

Responsibilities:

  • Qualify and transferring inbound sales leads from phone or email to Sales Managers and Outside Sales Representatives
  • Provide backup to Sales Managers and Outside Reps as necessary
  • Provide high level customer service to inbound requests from consumers while directing them to our local network of dealers for assistance
  • Provide knowledgeable and insightful answers to highlight what makes the brand unique to encourage product sales
  • Research and understand our product line to be familiar with each product's function and purpose to recommend compatible products confidently
  • Periodically travel to attend events and represent the brand as needed by Sales/Marketing, this may include driving company van with materials to such events
  • Periodically help in the warehouse with unloading and shipping of inbound containers of Pinarello product

Skills:

  • High School Diploma (Undergraduate Degree preferred)
  • Valid divers license with a clean driving record
  • Proficient in Microsoft Office
  • Strong communication and interpersonal skills
  • General knowledge of bicycles, parts and service
  • Time management skills and ability to prioritize

The position will be based at our east office and warehouse location near Charlotte, North Carolina. The Sales Associate will be expected to work in the office full-time with the ability to occasionally travel for events as needed. The position will report into the East Sales Manager.

Pinarello US offers comprehensive health benefits, 401K matching and flexible time off. Full-time employees who have been at the company for longer than 3 months are eligible for a Pinarello bike loan for the duration of their employment.

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