ROAD RACE TECHNICIAN

SRAM, LLC

Chicago, IL, USA

Full time

Customer Relations

May 10

Act as a liaison for SRAM with our sponsored road teams, cyclocross teams, triathletes and gravel athletes.

Support professional race mechanics in the field.

RESPONSIBILITIES

  • Conduct SRAM Product & Marketing liaison activity with professional sponsored team and athletes, including Road, Triathlon Cyclocross from in-the-field and via the SRAM office
  • Support cross-functional activities with SRAM PR/Media, Road Product Development and Dealer Marketing groups
  • Working on strong and long-term relationships with sponsored athletes and customers
  • Create and coordinate SRAM Road product orders from SRAM factory and warehouse locations to team/athlete/end-user
  • Maintain inventory in the Chicago Road Room and ship product to SRAM’s Teams and Athletes
  • Maintain and organize the Chicago road room and storage areas to look professional at all times
  • Generate SRAM quality reports for internal marketing and development groups
  • Training and support for Professional Team Mechanics in the field
  • Close contact with Customer Service concerning product shipments, material flow and prioritization
  • Travel, with out-of-town trips lasting more than one week, can be in excess of 100 days per year and regularly including weekends

QUALIFICATIONS

  • Minimum 2 years’ experience in the bike industry required
  • Excellent written, verbal, and presentation skills. Proficiency in a second language is a plus
  • Strong bicycle mechanic skills – ability to perform complete assembly of a race bike
  • Proficient computer and software skills, including: Microsoft Office, dedicated shipping software; social media via mobile computing and smart phone platforms


Apply for this position Back to job

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

SRAM, LLC

We believe in the Power of Bicycles and expanding the Potential of Cycling.

{{notification.msg}}