Service and Sales Positions

Fairhaven Bicycles

Bellingham, WA, USA

Full time

Bike Shop

Apr 10

We are accepting resumes for two positions.


About Fairhaven Bicycles

We are a locally owned, owner operated business that focuses on providing a friendly inclusive environment. We predominantly sell E-bikes, full suspension mountain bikes and gravel bikes from Specialized, Juliana, Santa Cruz and Salsa. Our mission is to provide an informative, safe and fun shopping experience. We are a member of the RAR Cycling Industry Pledge, committed to making progress toward equity in cycling spaces.

Mechanic Position

Job Summary

The primary responsibilities are to communicate with customers regarding service inquiries in person, via phone and by email; create work order tickets; assist with scheduling service appointments; perform service on work order tickets; build new bikes; perform safety checks on sold bikes; process warranties. 

Qualifications

Experience servicing Specialized and Shimano e-bikes or willing to study and test via SBCU and S-Tec prior to hire.

Demonstrable ability to perform the following: routine suspension service, wheel building, Di2 and AXS system diagnosis. Specialized/Brose and Shimano system diagnosis (or willing to study and test prior to hire).

Positive and courteous attitude; patient and team oriented.

Strong oral and written communication skills. Including the ability to direct customers through their service scheduling options.

Must be available 3-5 days a week including one weekend day.

Must be fully vaccinated for COVID-19.

Benefits

Paid time off

401k matching

Health Insurance contribution 

Annual Revenue Sharing bonus

Monthly Revenue Sharing bonus

Contact

Please send cover letter and resume to Amy at info@fairhavenbicycles.com


Sales Position

The Sales position is responsible for greeting customers in person, by phone and occasionally by email. Listening to customers and asking questions that help guide them through the bicycle shopping experience. This position will also assist with inventory maintenance, social media content and restocking the sales floor. This is a year round position with the opportunity to grow into a management position.


Qualifications

Five years of Sales experience at a Bicycle Retail Store.

Year round position with the opportunity to grow into a management position.

Must be knowledgable about Specialized and Santa Cruz E-Bikes.

Must be positive and open to casual conversation with customers.

Must be available on the weekends.

Must be fully vaccinated for COVID-19.

 

Benefits

Paid time off 

401k matching

Health Insurance contribution

End of year Revenue Sharing bonus

Monthly Revenue Sharing bonus

 

Contact

Please send cover letter and resume to Amy at info@fairhavenbicycles.com 

 

Apply for this position Back to job

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

{{notification.msg}}