Bike Builder

Title: Bike Builder

Reports To: Bike Build Supervisor

Hours Required: Full-time, Non-Exempt (40 Hours/Week)

Department: Bike Build

Jenson USA is an e-commerce cycling retail business. Our purpose is to inspire people to Ride, Experience, and Explore. 

We bring our culture to life through our values.

We are focused on a vision to “grow” beyond our limitations.

Summary 

Jenson USA’s Bike Builders are cycling enthusiasts with prior experience in assembling and tuning complete bikes while maintaining a high level of productivity and quality.  

Essential Duties and Responsibilities

• Build, tune and prepare bikes for shipping. 

• Support the development of new procedures and processes related to bike builds

• Help support picking, packing, down stocking, manifesting, kitting and warehouse special projects when needed

• Promote a clean, efficient and organized work environment by maintaining bike build area, tool inventory, and packaging supplies  

• Demonstrate teamwork to achieve common goals for all Jenson USA departments

• Meet or exceeds daily productivity standards 

• Quality Check all bikes before shipping

Preferred Qualifications

• High school diploma or equivalent

• Bicycle knowledge and expertise to perform repairs on modern, high-end bicycles including suspension, hydraulic disc brakes, and electronic shifting

• PC and Microsoft Office savvy

• Ability to work an 8-hour shift standing up

• Ability to lift/move 30-70 lbs. regularly throughout shift

• Solid written and verbal communication skills

• Willing to invest in personal growth through on-the-job training and education

• Energetic, enthusiastic, positive attitude 

• Bicycle mechanic trade school or bike shop experience is a plus

• Prior warehouse experience a plus

Skills/Abilities

• Adaptability - Demonstrates flexibility with change.

• Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.

• Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.

• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.

• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.

• Team Player – Works as a competent member of the team, willing to provide back-up support for others.

• Computer/Technical Ability – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills. 

• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.  

• Initiative – Works effectively while asking for direction when needed.

Benefits

We offer a variety of benefits and perks for full-time employees, including:  

• Medical, Dental and Vision Insurance

• 3 Weeks of Paid Time Off 

• 7 Paid Holidays 

• Flexible Spending Account

• 401(k) Retirement Plan with Employer Matching

• Supplemental Life Insurance

• Employee Purchase Discount Program 

• Professional Growth & Development Opportunities