Title: Bike Builder
Reports To: Bike Build Supervisor
Hours Required: Full-time, Non-Exempt (40 Hours/Week)
Department: Bike Build
Jenson USA is an e-commerce cycling retail business. Our purpose is to inspire people to Ride, Experience, and Explore.
We bring our culture to life through our values.
We are focused on a vision to “grow” beyond our limitations.
Summary
Jenson USA’s Bike Builders are cycling enthusiasts with prior experience in assembling and tuning complete bikes while maintaining a high level of productivity and quality.
Essential Duties and Responsibilities
• Build, tune and prepare bikes for shipping.
• Support the development of new procedures and processes related to bike builds
• Help support picking, packing, down stocking, manifesting, kitting and warehouse special projects when needed
• Promote a clean, efficient and organized work environment by maintaining bike build area, tool inventory, and packaging supplies
• Demonstrate teamwork to achieve common goals for all Jenson USA departments
• Meet or exceeds daily productivity standards
• Quality Check all bikes before shipping
Preferred Qualifications
• High school diploma or equivalent
• Bicycle knowledge and expertise to perform repairs on modern, high-end bicycles including suspension, hydraulic disc brakes, and electronic shifting
• PC and Microsoft Office savvy
• Ability to work an 8-hour shift standing up
• Ability to lift/move 30-70 lbs. regularly throughout shift
• Solid written and verbal communication skills
• Willing to invest in personal growth through on-the-job training and education
• Energetic, enthusiastic, positive attitude
• Bicycle mechanic trade school or bike shop experience is a plus
• Prior warehouse experience a plus
Skills/Abilities
• Adaptability - Demonstrates flexibility with change.
• Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player – Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Ability – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
• Initiative – Works effectively while asking for direction when needed.
Benefits
We offer a variety of benefits and perks for full-time employees, including:
• Medical, Dental and Vision Insurance
• 3 Weeks of Paid Time Off
• 7 Paid Holidays
• Flexible Spending Account
• 401(k) Retirement Plan with Employer Matching
• Supplemental Life Insurance
• Employee Purchase Discount Program
• Professional Growth & Development Opportunities
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