Service Writer - $1,000 Sign On Bonus + Relocation!

The Pros Closet

Louisville, CO, USA

Full time

$19-24 (hourly)

Nov 17

ABOUT US:

The Pro’s Closet Inc. (TPC) is the world’s largest and most trusted brand for pre-owned bikes. We purchase new and pre-owned bikes and accessories from manufacturers, retailers, and individuals. Each bike undergoes a rigorous Certified Pre-Owned inspection and top-to-bottom service to ensure every bike is delivered in next-to-new condition. Our innovative Buyback Guarantee gives customers full transparency by offering guaranteed trade-in values for 18 months after purchase. With hundreds of bikes to choose from, we offer the world’s largest and most diverse selection of high-quality road, mountain, gravel, cyclocross, triathlon, and e-bikes, as well as a full line of parts, accessories and apparel. We are experiencing phenomenal growth, and on the lookout for highly talented, like-minded people who want to take part in our mission: to change the way people buy and sell bikes. 

WHAT SETS TPC APART:

We are committed to building a great company and we believe this starts with great people and a great company culture. Each individual has a key role to play in TPC’s success, but we all work as one team dedicated to constant improvement and efficiency. We welcome making mistakes and learning from them.

Our structure allows you to take responsibility and shape the company for the better and be recognized for it. From top to bottom, we adhere to core beliefs in transparency and openness. We love to work hard, but always leave time to ride bikes.

**$1,000 Sign On Bonus & Relocation Assistance Available**

ABOUT THE JOB:

The Service Writer is responsible for inspecting a wide range of high-end bikes and receiving inventory against purchase orders. You are expected to proficiently use the company software to receive inventory against POs, create new SKUs when required, print and apply SKU labels and sort inventory. Accuracy & efficiency are the cornerstones of the receiving process.

The position calls for a high level of attention to detail and consistency. Staying organized in a busy work environment, working individually and as part of a team, some heavy lifting of 50 lbs or more, and some inventory management and light data entry will be expected

WHAT YOU’LL DO:

  • Inspecting and service writing bikes to a high standard including suspension components to a pre-specified standard
  • Parting out full bikes
  • Ordering parts for service
  • Verifying purchase order details, applying labels, creating new SKUs as require
  • Assessing structural defects to frame and wheels to a pre-specified standard

ABOUT YOU:

  • 3 - 5 yrs. bicycle mechanic experience required, as well as experience with industry wholesale accounts (QBP, BTI, J&B) preferred
  • Strong organizational skills with a high attention to detail
  • Strong knowledge base of bicycles and components
  • You are excited to work in a high growth business and thrive in a fast-paced environment
  • You enjoy a team environment, as well as working on your own, and are interested in constantly developing your skills
  • A positive and professional attitude and a consistent work ethic, must be self-motivated and work well alone as well as on a team in a shop/warehouse and office atmosphere.
  • Must be comfortable in a fast paced, changing environment.
  • Enthusiastic about the outdoor/cycling industry, the people it attracts, and all the gear!
  • TPC requires employees to be fully vaccinated for COVID-19 for in person work and company events as required by your role, unless you qualify for an exemption allowable under the law

THE PERKS OF WORKING AT TPC:

  • Salary Range: $19-24/hr. depending on experience
  • 3 weeks paid vacation, 6 paid holidays, and a paid day off on your birthday
  • 100% medical, dental, vision benefits, with a 60% dependent contribution
  • Company paid disability and life insurance
  • 401k with generous company matching 
  • Stock options: we’re all owners!
  • A fun, relaxed, and flexible work environment
  • Weekly all-hands company meeting keeps you engaged and connected to the business and your team members 
  • A culture of transparency with regular updates on company performance 
  • Group rides and amazing industry discounts 


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The Pros Closet

We are changing the way people buy and sell bikes to make the world a better place.

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