GRA Specialist (Giant Retail Academy)

Giant Bicycle Inc.

Newbury Park, CA

Full time

$24.04-26.44 (hourly)

Oct 27

POSITION:              GRA Specialist

REPORT TO:          GRA Program Manager

Our mission at Giant Retail Academy (GRA) is to provide world-class education for Giant Group USA retail partners and internal staff that support retail effectiveness, consistent presentation of Group brand messaging and support corporate initiatives. At Giant Group USA we ARE Retail Support.

Job Summary

The GRA Specialist is responsible for delivering outstanding educational experiences to the Giant Group USA retail distribution network and internal teams. Through online and live classroom sessions, this position supports the development, execution and daily operation of GRA to deliver compelling learning courses to support all Giant Group USA brands.

Key Responsibilities:

Coordinate logistics for Giant Retail Academy sessions that include calendar management, program supplies, travel planning, document verification and bicycle fleet use

Work with GPM to evaluate program success and review, update, refresh program tools, guides and resources as necessary

Develop strong partnerships with cross-functional teams including Product, Retail Services, Customer Service, E-Commerce and Sales

Communicate with team members and partners using established tools (Box, PromoBoxx, Active Collab, Brandfolder)

Support on- and off-site GRA sessions as required

Assist GPM with the development and maintenance of learning tools for sales team

Implement a tracking system/tool to measure program achievements and performance

Support Marketing initiatives to deliver retail support including, but not limited to, Grand Opening activities, marketing events and retail marketing coordination


1 to 3 years’ experience in related field – training/development and/or program management

Knowledge of the cycling industry and technical aspects of a plus

Excellent planning and organizational skills

Effective written and verbal communication skills

Demonstrated ability to develop and foster strong working relationships with management, co-workers and contractor team  

Ability to maintain confidential information

Bachelor’s degree or relevant 3-year experience

Computer proficiency including Microsoft Office and Adobe Creative Suite

Experience working in the retail/fashion industry

Specific requirements:

Travel: approximately 25%

Able to lift up to 50 lbs.

Full time, non-exempt position

Position is based out of the corporate office in Newbury Park, CA. No remote opportunities

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