Inside Sales Representative

Revel Bikes

Carbondale, CO, USA

Full time

Aug 9

This job is no longer accepting applications.

The position of Inside Sales Representative is responsible for all aspects of sales including customer interface, order taking, order processing, and order fulfillment. A successful ISR is a reliable professional with excellent attention to detail, exceptional customer service skills and an overall good business mindset. 

·        Interact with wholesale accounts and/or direct consumers in person, over the phone, and email ensuring that it is always a positive and rewarding experience

·        Answer questions and advise dealers/consumers of product features and decisions

·        Ensure payments are received in a timely manner

·        Efficiently and effectively enter orders into order processing system

·        Identify and address issues in the order processing system

·        Process payments with incredible accuracy

·        Ensure that customers always stay updated regarding their orders

·        Manage sales orders, invoices and shipments with extremely high accuracy

·        Pitch in where needed (events, marketing, assembly, etc.)


·        A minimum of 3 years experience in a similar role

·        Solid understanding of outdoor industry sales

·        Very strong attention to detail

·        Ability to work within the constraints of complex operations

·        Excellent written and verbal communications skills

·        Ability to work well with the entire team to achieve goals


Experience with Quickbooks Online and SOS inventory strongly desired. Familiarity with Microsoft office suite. Avid mountain biker.


Being a small company, all job descriptions are constantly evolving, and everyone is expected to pitch in where needed. This may include attending events as a representative of the company, helping cover for out of office employees or simply cleaning the bathroom. Position requires regularly lifting up to 50 lbs to a height of 5-6’ as well as staying stationary for up to 4 hours at a time.

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Revel Bikes

Making the bikes we want to ride.